Chatbots and Artificial Intelligence: Market Assessment, Application Analysis, and Forecasts 2017 - 2022

Existing User Interfaces (UI) do not scale very well.    Chatbots represent a way for brands, businesses and publishers to interact with users without requiring them to download an app, become familiar with a new UI, or configure and update regularly.  Chatbots provide a conversational interfaces supported by Artificial Intelligence (AI) to provide automated, contextual communications.